Emotional Intelligence


SKU: course-48 Category:


Emotional intelligence describes the ability to understand one’s own feelings, and that of
groups, and how these emotions can influence motivation and behavior. The
concepts of Emotional Intelligence have been around since at least the 1900’s,
but the term was first introduced by Wayne Payne in 1985.

As a result of the growing acknowledgement
by professionals of the importance and relevance of emotions to work outcomes,
the research on the topic continued to gain momentum, but it wasn’t until the
publication of Daniel Goleman’s best seller Emotional Intelligence: Why It
Can Matter More Than IQ
that the term became widely accepted by mainstream



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